Order exhibitor passes and parking tickets in the closed exhibitor area for your stand personell in advance. Invite your customers using our admission vouchers to make their trade fair visit much easier.
In the course of comprehensive modernising measures, MESSE ESSEN GmbH has added new parking technology to the car parks around the fair site. Each multi-storey car park and each car parking area now features automated barrier systems with modern scanners for the appropriate ticket formats.
The parking ticket shop is integrated into the closed exhibitor area so that you can also order parking tickets there with your existing access data.
Do you have questions? We'll be glad to answer them.
Support
Fon: +49 (0) 201 3101 1870
E-Mail
No, you order your desired number of exhibitor passes in the closed exhibitor area and can download them directly after ordering or send them to your colleagues by e-mail.
We will send you access data to the closed exhibitor area (GAB) by e-mail. In the GAB you can download your free exhibitor passes or send them by e-mail. You can order additional exhibitor passes for your stand personnel and voucher codes for your customers in the same way as for the parking ticket shop in the GAB.
Simply select the desired number. After ordering, you can personalise your exhibitor passes, download them or send them to your colleagues. Repeat orders are possible at any time.
Depending on the size of your stand, a contingent of free exhibitor season passes is available to you as main exhibitor. The exact number will be displayed in the closed exhibitor area.
After the trade fair, you will be invoiced for the exhibitor passes that you have used to enter the fair and that exceed your free quota.
If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
You can print out your exhibitor passes directly, save them on your smartphone or send them to your colleagues by e-mail. On site, you can order and print out passes at the Help Desk in Foyer East, provided you have access data.
Only the passes that have entered the fair will be charged. If your colleague does not enter, his exhibitor pass expires. You can order replacements at any time in the online shop - even during setup and running time.
You can personalise the exhibitor passes at any time once you know what your staff are called.
The online shop is integrated into the closed exhibitor area. If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
Cancellation is not necessary, as you can simply let those passes expire that you do not need. You will only be charged for the badges you use to enter the fair.
You order a new exhibitor pass (on site at the Help-Desk in the Foyer East). Unfortunately, a change is not possible due to the contact tracking obligation.
Under the menu item Passes & Tickets - Exhibitor passes you will find the option to save, send or download all permanent exhibitor passes at the very bottom of the page. You can copy your stand personnel into the Excel template. Then use the "XLS/CSV Import" button to upload your saved template. You can then send or download the tickets collectively or individually.
Depending on the size of your stand, a contingent of free exhibitor season tickets is available to you as the main exhibitor. The exact number will be displayed in the GAB.
After the trade fair, you will be invoiced for the exhibitor passes that you have used to enter the fair and that exceed your free quota.
Exhibitor passes can be purchased there for €12.00 each (incl. VAT).
The number of your free exhibitor season tickets is displayed in the online shop in the closed exhibitor area.
If you have not yet entered the exhibition grounds with your pass, you can simply reprint it. If it has already been redeemed, we recommend that you have your exhibitor pass blocked in order to prevent misuse. In this case, please contact either our service team at the help desk in the foyer east or our hotline:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
You can print out your exhibitor pass again at the help desk in the Foyer East, provided you have the access data for the GAB. Otherwise, please contact the colleagues who provided you with the pass.
The exhibitor passes are not valid as a free ticket for public transport.
You will find a free, individual WiFi code on every exhibitor pass.
No, but at the Service Center you will receive an envelope including a lanyard for your exhibitor pass free of charge.
The online shop is open until the end of the event. You can therefore order additional passes at any time.
If you have any questions, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
If you have not used a badge, you do not need to do anything else. You will only be charged for exhibitor passes used for admission.
Exhibitor passes are not transferable. Please order additional passes via the online shop.
Exhibitor season tickets are valid for the entire duration of the event. You do not need your exhibitor pass to set up your stand.
No, you only need your exhibitor pass for the duration of the fair.
Your booth builder does not need an exhibitor pass to set up and dismantle your stand. He only needs a pass when he is working on your stand during the fair.
No, please use the parking ticket shop to order parking tickets. The parking ticket shop is also integrated into the closed exhibitor area.
You can also print out your exhibitor passes at the help desk in the Foyer East. To do this, you must log into the closed exhibitor area on site with your access data. Alternatively, you can save your exhibitor pass on your smartphone and show it at the entrance control.
Each exhibitor pass contains a QR code with an individual access code, which is scanned on admission and then blocked to prevent misuse. This means that you cannot enter the fair simultaneously with more than one person with one ticket printed several times.
No. Exhibitor passes entitle the holder to enter the hall one hour before the start of the fair so that final work can be carried out at the stand or a team meeting held. With a visitor ticket, access is only granted at the start of the fair at 9 a.m.
Your 50 free online codes for inviting your customers are automatically available in the closed exhibitor area. You can order additional online codes at any time.
The voucher codes can either be downloaded as an Excel file, sent directly to your customers by e-mail via the online shop or saved as a PDF and printed out. Your customers will then redeem the voucher codes in the Online Ticket Shop for an admission ticket. The voucher code alone is not sufficient to gain access to the trade fair. It must be exchanged online for an admission ticket. Unfortunately, this is not possible on site.
After the trade fair, you will be invoiced for the voucher codes which exceed your free contingent and were used to enter the trade fair.
If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
As part of the media lump sum, you will receive 50 online invitation codes to invite your customers free of charge.
Additional voucher codes can be ordered for the price of € 2 (incl. VAT). After the event you will then be charged the invitation codes that were redeemed by your customers and used to enter the fair.
No, after the fair you will only be charged for the redeemed invitation codes that were used to enter the fair. Nevertheless, we will show you the total price when you place your order.
The online shop will show you which invitation code was redeemed by whom. However, this does not apply to pre-printed vouchers for day tickets.
The voucher code will only be invoiced to you if it has been exchanged for a ticket and this ticket has been used to enter the fair.
Your customer can redeem the invitation code in the online ticket shop. Via e-mail dispatch in the closed exhibitor area, the ticket shop is linked directly at dispatch so that your customer can redeem the voucher code immediately.
No, invitation codes can only be redeemed in the online ticket shop.
Yes, in the online shop you can see who redeemed your invitation codes and entered the trade fair.
You can download an Excel evaluation directly from the online shop that shows you who redeemed your invitation codes and if and when the codes were used to enter the trade fair.
The redeemed invitation codes will be invoiced to you together with the other services after the event.
Plan your visit to the trade fair!
